Grievance Redressal
This page is provided for customer grievance redressal relating to online orders, delivery, payment, returns, exchanges, invoice requests, and product-quality concerns.
Grievance Officer
Obli Nishanth
Email: info@sowdambigajewellers.com
Phone: +91 90427 38399
Resolution Timeline
We acknowledge customer complaints as soon as practicable and aim to resolve grievance submissions within 15 days, subject to order verification, logistics timelines, and any supporting information required from the customer.
How To Raise A Complaint
Please share your order number, registered mobile number, invoice details, and a short description of the issue by email or WhatsApp. For product-condition issues, include clear photos or an unpacking video wherever available.
Principal place of business: Gugai, Salem - 636006, Tamil Nadu, India. GSTIN: 33AAUFS5184R1Z3.