Privacy Policy

Privacy Policy

Last Updated: August 16, 2025

Overview

This Privacy Policy describes how Sowdambiga Jewellers (“Company”, “We”, “Us”, “Our”) collects, uses, and safeguards your personal information when you access or use our website https://sowdambigajewellers.com. By using our website, you agree to the practices described herein, in accordance with applicable Indian laws (IT Act, 2000; SPDI Rules, 2011; Consumer Protection (E-Commerce) Rules, 2020).

1. Information We Collect

  • Personal Data: Name, email address, phone number, billing/shipping address, PIN code, and related order details.
  • Usage Data: Device info, IP, browser type, pages visited, time spent, diagnostics.
  • Cookies & Tracking: Session/persistent cookies and web beacons for functionality and analytics.

We do not knowingly collect data from individuals under 18 years of age.

2. Payment Data & Sensitive Personal Data

We do not store financial information (card details, UPI IDs, CVV, bank credentials). Payments are processed via PCI-DSS compliant gateways. We retain only transaction confirmations/reference details for accounting and order processing.

3. How We Use Your Information

  • Process/deliver orders and communicate confirmations, shipping and support updates.
  • Send offers and product updates (opt-out anytime).
  • Improve performance, analytics, personalization; comply with legal requirements.

4. Sharing of Information

We may share data with service providers (logistics, payments, IT, analytics), business partners/affiliates as needed, legal authorities when required, and during business transfers. We do not sell personal data.

5. Data Retention

We retain data as long as necessary for the purposes in this policy, to comply with Indian laws, and to resolve disputes/enforce agreements.

6. Data Security

We implement reasonable security practices to protect data; however, no method of internet transmission/storage is 100% secure.

7. Your Rights

You may request access, correction, or deletion (subject to legal obligations). Opt out of marketing at any time via the unsubscribe link or by emailing support@sowdambigajewellers.com.

8. Children’s Privacy

Services are intended for individuals 18+. If a minor’s data was shared, contact us for removal.

9. Third-Party Links

We are not responsible for third-party site content or privacy practices.

10. Changes to this Policy

We may update this Policy; updates will be posted here with a revised “Last Updated” date. Continued use signifies acceptance.

11. Grievance Officer

Obli Nishanth
Email: support@sowdambigajewellers.com
Phone: +91 90427 38399
Address: 578-1/419, Trichy Main Road, Gugai, Salem – 636006, Tamil Nadu, India

12. Contact Us

Sowdambiga Jewellers
578-1/419, Trichy Main Road, Gugai, Salem – 636006, Tamil Nadu, India
Email: support@sowdambigajewellers.com
Phone: +91 90427 38399

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