Returns
Our return policy is valid for 3 days from the date of delivery. Unfortunately, we are unable to offer a refund or exchange after this period.
To be eligible for a return:
- The item must be unused and in the same condition as when received.
- You must provide a receipt or proof of purchase.
- Returns are not applicable for Gold Coins.
Please send the return to:
Sowdambiga Jewellers
578-1/419, Trichy Main Road, Gugai, Salem, Tamil Nadu, India – 636006
Refunds (if applicable)
Once we receive and inspect your returned item, we will notify you via email regarding the approval or rejection of your refund. If approved, your refund will be processed and credited to your original payment method within a specified number of business days.
Order Cancellation
You may cancel your order while it is still in the processing stage and before it has been shipped. Orders cannot be canceled after they have been shipped, delivered, or marked as Completed in our system.
Shipping & Tracking
Once an order is shipped, the customer will be notified with the logistics partner details and a tracking link/ID to monitor the shipment status in real time.
Exchanges (if applicable)
We only replace items if they are defective or damaged. To exchange the item for the same product:
- Email us at sowdambigajewellers@gmail.com.
- Ship your item to:
Sowdambiga Jewellers
578-1/419, Trichy Main Road, Gugai, Salem, Tamil Nadu, India – 636006
Customer Support
For any assistance regarding our policies:
Email: support@sowdambigajewellers.com
Correspondence Address
Sowdambiga Jewellers
578-1/419, Trichy Main Road
Gugai, Salem – 636006, Tamil Nadu
